QUALITY & EXPERTISE
Specialized programs to optimize your operation.
When your challenges call for deep, targeted expertise, our specialty programs give you the focused resources you need to produce results.
Are you ready to work with Concept Rehab?
EXPERTS IN REHAB
Integrated members of your facility team.
Our team of experienced physical, occupational and speech therapists treat patients within the walls of your facility and live by our core values of Commitment, Respect and Integrity as well as clinical excellence. This level of service is ensured through a network of managers and executive leadership who are highly involved in ensuring the success of our customers and clinicians.
We encourage therapists to participate in facility activities, family meetings, clinical committees and we foster routine employee training on regulatory topics that impact how they do their work.
THERAPY PROGRAM MANAGER
Your personal contact for everything.
Your Therapy Program Manager (TPM) is your primary therapy contact, responsible for daily management, accountability, proactive solutions and problem solving.
Our TPMs are carefully selected for their management experience, leadership strengths and excellent communication skills, as well as proven skills with case mix, reimbursement initiatives, regulatory compliance and SNF survey success. We make sure the TPM dedicated to your SNF understands your business goals as well as ours.
QUALITY IS AT OUR CORE
We are on site and accessible.
Compliance takes vigilant focus and attention. So, unlike most of our peers, we maintain an executive level presence in the building, to ensure we stay involved and accessible.
We work with you to create sound, quality clinical programs, helping to support your compliance and accountability systems and monitoring clinical outcomes. Our Compliance Assurance includes:
All ADR/Denials Management and coding changes related to therapy services are overseen by a certified medical coder and occupational therapist.
Therapy Documentation Audits
Each therapist’s documentation is audited routinely, with outcomes included within his or her annual performance review. Training, new hire orientation and mentoring is in place to address any substandard areas.
Coding, RUG levels, billing and other areas are randomly audited to ensure accuracy at all times.
LATEST COMPLIANCE INSIGHTS
ON-STAFF MDS EXPERTISE
We roll up our sleeves and get involved.
In complex care and reimbursement settings, simple miscommunications can have far-reaching consequences. We bring deep MDS expertise to ensure clear communication and integration at every level.
Our MDS specialist ensures that therapists and TPMs communicate accurately with your nursing staff, marrying clinical knowledge with the financial to get fair, equitable reimbursement for your facility.
MDS Management Strategy Sessions
Work with us to create a custom session designed to improve communications and help optimize outcomes and reimbursement.
LATEST MDS INSIGHTS